LA CONTRIBUTION DU DIGITAL AU DEVELOPPEMENT DE LA RELATION CLIENT : CAS DE L'OPERATEUR ORANGE MAROC
The ambition of this article is to clarify certain aspects among the more constituent of customer relationship management, the focus is going to be essentially on digital technologies and their strong contribution to the emergence of a new era of customer rela...
Guardado en:
Autores principales: | ABDELLATIF CHAKOR, BELHARAR OUAFAE |
---|---|
Formato: | article |
Lenguaje: | EN FR |
Publicado: |
Université Mohammed V de Rabat
2020
|
Materias: | |
Acceso en línea: | https://doi.org/10.48376/IMIST.PRSM/remarem-v12i1.19758 https://doaj.org/article/2fc7de5a6b014887a6d5ebfab50733fe |
Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
-
CONSUMER EMPOWERMENT: A SOURCE OF CO-CREATION OF VALUE
por: ABDELLATIF CHAKOR, et al.
Publicado: (2020) -
LA FORMATION, OUTIL DE LA PERFORMANCE DES COMPETENCES : CAS DES ENTREPRISES DU SECTEUR FACILITY MANAGEMENT ET PROPERTY MANAGEMENT AU MAROC
por: ABDELLATIF CHAKOR, et al.
Publicado: (2021) -
QUALITY OF HIGHER EDUCATION ESTABLISHMENTS: DETERMINANTS OF THE SATISFACTION OF FOREIGN STUDENTS IN MOROCCO
por: CHAKOR ABDELLATIF, et al.
Publicado: (2020) -
CRM AT THE HEART OF THE DIGITAL TRANSFORMATION
por: INTISSAR KARIM, et al.
Publicado: (2021) -
THE ATTRACTIVENESS OF TERRITORIES IN THE DIGITAL ERA: CASE OF THE CITY OF MARRAKECH
por: MOHCINE ANFOUD, et al.
Publicado: (2020)