Improving the patient experience through provider communication skills building

The doctor’s interpersonal skills are arguably the most important to clinical outcome and patient experience. A peer-facilitated, communication skills-building course for physicians has been provided twice annually since its inception in 2004. The course was designed to increase personal awareness,...

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Autores principales: Denise Kennedy, John Fasolino, David Gullen
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2014
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Acceso en línea:https://doaj.org/article/3448e498ca2e41b387be124c2fccae40
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