The effect of service excellence training: Examining providers' patient experience scores
Previous research and applied work has shown that communication-based training has the potential to impact important outcomes for healthcare organizations. Our institution developed and deployed Service Excellence, a communications-focused training, in our large academic cancer-focused healthcare sy...
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| Autores principales: | , , |
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| Formato: | article |
| Lenguaje: | EN |
| Publicado: |
The Beryl Institute
2021
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/3be7bbb496b949cdb7f663895304db0f |
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