Explore the relationship between human resource management practices and the consequences for emotional labor of insurance agents in the Jordanian insurance industry

The aim of this paper is to explore the relationship between human resource management practices and the consequences for the emotional labor of insurance agents in the Jordanian insurance industry. Many work positions require employees to demonstrate enthusiastic responses to customers, partners, o...

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Autores principales: Asaad Ahmad abdelqader Alsakarneh, Shen Chao Hong, Bilal Mohammad Eneizan, Kamel A. AL-kharabsheh
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2018
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Acceso en línea:https://doaj.org/article/3f7ab97e8a874221a34f58de966a1708
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