Explore the relationship between human resource management practices and the consequences for emotional labor of insurance agents in the Jordanian insurance industry
The aim of this paper is to explore the relationship between human resource management practices and the consequences for the emotional labor of insurance agents in the Jordanian insurance industry. Many work positions require employees to demonstrate enthusiastic responses to customers, partners, o...
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Main Authors: | Asaad Ahmad abdelqader Alsakarneh, Shen Chao Hong, Bilal Mohammad Eneizan, Kamel A. AL-kharabsheh |
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Format: | article |
Language: | EN |
Published: |
Taylor & Francis Group
2018
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Online Access: | https://doaj.org/article/3f7ab97e8a874221a34f58de966a1708 |
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