Explore the relationship between human resource management practices and the consequences for emotional labor of insurance agents in the Jordanian insurance industry

The aim of this paper is to explore the relationship between human resource management practices and the consequences for the emotional labor of insurance agents in the Jordanian insurance industry. Many work positions require employees to demonstrate enthusiastic responses to customers, partners, o...

Full description

Saved in:
Bibliographic Details
Main Authors: Asaad Ahmad abdelqader Alsakarneh, Shen Chao Hong, Bilal Mohammad Eneizan, Kamel A. AL-kharabsheh
Format: article
Language:EN
Published: Taylor & Francis Group 2018
Subjects:
Online Access:https://doaj.org/article/3f7ab97e8a874221a34f58de966a1708
Tags: Add Tag
No Tags, Be the first to tag this record!