Creating and integrating a new patient experience leadership role: A consultative approach for partnering with executive and clinical leaders
Many healthcare organizations are creating new leadership roles to add subject matter expertise and structure to their patient experience improvement efforts. The patient experience field is emerging, however, so there are many questions about this role’s function and how best to structure it in th...
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Main Author: | Denise Kennedy |
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Format: | article |
Language: | EN |
Published: |
The Beryl Institute
2015
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Online Access: | https://doaj.org/article/3fcf6a8a2ab844d29edf55d944c8adee |
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