Towards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals

Organizations grow and excel with knowledge sharing; on the other hand, knowledge hiding is a negative behavior that impedes innovation, growth, problem solving, and timely correct decision making in organizations. It becomes more critical in the case of teaching hospitals, where, besides patient ca...

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Autores principales: Tahira Alam, Zia Ullah, Fatima Saleh AlDhaen, Esra AlDhaen, Naveed Ahmad, Miklas Scholz
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/409e58495206456f80f7d27d85cfe7fc
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spelling oai:doaj.org-article:409e58495206456f80f7d27d85cfe7fc2021-11-25T19:02:21ZTowards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals10.3390/su1322125982071-1050https://doaj.org/article/409e58495206456f80f7d27d85cfe7fc2021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12598https://doaj.org/toc/2071-1050Organizations grow and excel with knowledge sharing; on the other hand, knowledge hiding is a negative behavior that impedes innovation, growth, problem solving, and timely correct decision making in organizations. It becomes more critical in the case of teaching hospitals, where, besides patient care, medical students are taught and trained. We assume that negative emotions lead employees to hide explicit knowledge, and in the same vein, this study has attempted to explain the hiding of explicit knowledge in the presence of relational conflicts, frustration, and irritability. We collected data from 290 employees of a public sector healthcare organization on adopted scales to test conjectured relationships among selected variables. Statistical treatments were applied to determine the quality of the data and inferential statistics were used to test hypotheses. The findings reveal that relationship conflicts positively affect knowledge hiding, and frustration partially mediates the relationship between relationship conflicts and knowledge hiding. Irritability moderates the relationship between relationship conflicts and frustration. The findings have both theoretical and empirical implications. Theoretically, the study tests a novel combination of variables, and adds details regarding the intensity of their relationships to the existing body of literature. Practically, the study guides hospital administrators in managing knowledge hiding, and informs on how to maintain it at the lowest possible level.Tahira AlamZia UllahFatima Saleh AlDhaenEsra AlDhaenNaveed AhmadMiklas ScholzMDPI AGarticlerelationship conflictfrustrationirritabilityknowledge hidinghealthcareEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12598, p 12598 (2021)
institution DOAJ
collection DOAJ
language EN
topic relationship conflict
frustration
irritability
knowledge hiding
healthcare
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle relationship conflict
frustration
irritability
knowledge hiding
healthcare
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Tahira Alam
Zia Ullah
Fatima Saleh AlDhaen
Esra AlDhaen
Naveed Ahmad
Miklas Scholz
Towards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals
description Organizations grow and excel with knowledge sharing; on the other hand, knowledge hiding is a negative behavior that impedes innovation, growth, problem solving, and timely correct decision making in organizations. It becomes more critical in the case of teaching hospitals, where, besides patient care, medical students are taught and trained. We assume that negative emotions lead employees to hide explicit knowledge, and in the same vein, this study has attempted to explain the hiding of explicit knowledge in the presence of relational conflicts, frustration, and irritability. We collected data from 290 employees of a public sector healthcare organization on adopted scales to test conjectured relationships among selected variables. Statistical treatments were applied to determine the quality of the data and inferential statistics were used to test hypotheses. The findings reveal that relationship conflicts positively affect knowledge hiding, and frustration partially mediates the relationship between relationship conflicts and knowledge hiding. Irritability moderates the relationship between relationship conflicts and frustration. The findings have both theoretical and empirical implications. Theoretically, the study tests a novel combination of variables, and adds details regarding the intensity of their relationships to the existing body of literature. Practically, the study guides hospital administrators in managing knowledge hiding, and informs on how to maintain it at the lowest possible level.
format article
author Tahira Alam
Zia Ullah
Fatima Saleh AlDhaen
Esra AlDhaen
Naveed Ahmad
Miklas Scholz
author_facet Tahira Alam
Zia Ullah
Fatima Saleh AlDhaen
Esra AlDhaen
Naveed Ahmad
Miklas Scholz
author_sort Tahira Alam
title Towards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals
title_short Towards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals
title_full Towards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals
title_fullStr Towards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals
title_full_unstemmed Towards Explaining Knowledge Hiding through Relationship Conflict, Frustration, and Irritability: The Case of Public Sector Teaching Hospitals
title_sort towards explaining knowledge hiding through relationship conflict, frustration, and irritability: the case of public sector teaching hospitals
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/409e58495206456f80f7d27d85cfe7fc
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