RELATION OF INSTITUTIONAL REPUTATION COMPONENTS TO BRAND LOYALTY: A FIELD STUDY FOR GSM OPERATOR USERS

Institutions exist and differentiate with the various values in addition to financial resources. The long-term value of the institution must be managed by intellectual capital and the use of information technology and equipment. In this process, how consumers and all stakeholders perceive the instit...

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Auteurs principaux: Selma KARABAŞ, Işılay CEYLAN
Format: article
Langue:DE
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Publié: Fırat University 2019
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Accès en ligne:https://doaj.org/article/40efc4659dc54cbc9e5cafc9d95f0c0a
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