RELATION OF INSTITUTIONAL REPUTATION COMPONENTS TO BRAND LOYALTY: A FIELD STUDY FOR GSM OPERATOR USERS
Institutions exist and differentiate with the various values in addition to financial resources. The long-term value of the institution must be managed by intellectual capital and the use of information technology and equipment. In this process, how consumers and all stakeholders perceive the instit...
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Auteurs principaux: | Selma KARABAŞ, Işılay CEYLAN |
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Format: | article |
Langue: | DE EN FR TR |
Publié: |
Fırat University
2019
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Accès en ligne: | https://doaj.org/article/40efc4659dc54cbc9e5cafc9d95f0c0a |
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