The role of branding in the choice of a university of technology

Brand choice has historically played an important role in a wide range of industries, particularly in the private sector, where billions of Rands are invested to entice potential customers. Taking this into consideration, the purpose of this study is to investigate the effect of brand awareness and...

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Autores principales: Cleopatra Moipone Matli, Tshepo Tlapana, Raymond Hawkins-Mofokeng
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Lenguaje:EN
Publicado: Ümit Hacıoğlu 2021
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Acceso en línea:https://doaj.org/article/42bc25f93da14d2c9b724fb5c08d0fae
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spelling oai:doaj.org-article:42bc25f93da14d2c9b724fb5c08d0fae2021-11-07T08:04:32ZThe role of branding in the choice of a university of technology2147-447810.20525/ijrbs.v10i7.1353https://doaj.org/article/42bc25f93da14d2c9b724fb5c08d0fae2021-11-01T00:00:00Zhttps://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/1353https://doaj.org/toc/2147-4478Brand choice has historically played an important role in a wide range of industries, particularly in the private sector, where billions of Rands are invested to entice potential customers. Taking this into consideration, the purpose of this study is to investigate the effect of brand awareness and brand image on first-year student selection of a University of Technology in KwaZulu-Natal. The objectives of the study were to establish and identify the brand preference and image attributes that entice first-year students’ selection of a University of Technology (UoT). The study also examined the biographic variables of those students. To accomplish these objectives, an exploratory study using a quantitative research approach was conducted, in which questionnaires were administered to 500 first-year students at the selected Universities of Technology in KwaZulu-Natal. The study revealed that topics such as investments in brand awareness and brand image, safety and security, the caliber of staff, delays in academic programmes, student-lecturer relationships, and service delivery were identified as factors that influenced the participants' selection and willingness to recommend their institutions to potential students. Thus, the study recommends that UoTs should pay more attention to branding strategies as an agendum to ensuring institutional profitability and viability, relationship management, and human resource.  Finally, the findings of this study are limited to KwaZulu-Natal and should not be extrapolated outside this region.Cleopatra Moipone MatliTshepo TlapanaRaymond Hawkins-MofokengÜmit Hacıoğluarticlebrandingbrand knowledgehigher education institutionsuniversity of technologyfirst-years studentsSocial SciencesHENInternational Journal of Research In Business and Social Science, Vol 10, Iss 7, Pp 342-352 (2021)
institution DOAJ
collection DOAJ
language EN
topic branding
brand knowledge
higher education institutions
university of technology
first-years students
Social Sciences
H
spellingShingle branding
brand knowledge
higher education institutions
university of technology
first-years students
Social Sciences
H
Cleopatra Moipone Matli
Tshepo Tlapana
Raymond Hawkins-Mofokeng
The role of branding in the choice of a university of technology
description Brand choice has historically played an important role in a wide range of industries, particularly in the private sector, where billions of Rands are invested to entice potential customers. Taking this into consideration, the purpose of this study is to investigate the effect of brand awareness and brand image on first-year student selection of a University of Technology in KwaZulu-Natal. The objectives of the study were to establish and identify the brand preference and image attributes that entice first-year students’ selection of a University of Technology (UoT). The study also examined the biographic variables of those students. To accomplish these objectives, an exploratory study using a quantitative research approach was conducted, in which questionnaires were administered to 500 first-year students at the selected Universities of Technology in KwaZulu-Natal. The study revealed that topics such as investments in brand awareness and brand image, safety and security, the caliber of staff, delays in academic programmes, student-lecturer relationships, and service delivery were identified as factors that influenced the participants' selection and willingness to recommend their institutions to potential students. Thus, the study recommends that UoTs should pay more attention to branding strategies as an agendum to ensuring institutional profitability and viability, relationship management, and human resource.  Finally, the findings of this study are limited to KwaZulu-Natal and should not be extrapolated outside this region.
format article
author Cleopatra Moipone Matli
Tshepo Tlapana
Raymond Hawkins-Mofokeng
author_facet Cleopatra Moipone Matli
Tshepo Tlapana
Raymond Hawkins-Mofokeng
author_sort Cleopatra Moipone Matli
title The role of branding in the choice of a university of technology
title_short The role of branding in the choice of a university of technology
title_full The role of branding in the choice of a university of technology
title_fullStr The role of branding in the choice of a university of technology
title_full_unstemmed The role of branding in the choice of a university of technology
title_sort role of branding in the choice of a university of technology
publisher Ümit Hacıoğlu
publishDate 2021
url https://doaj.org/article/42bc25f93da14d2c9b724fb5c08d0fae
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