The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic
The Covid-19 pandemic has imposed the government to provide a mass restriction policy, and businesses respond to this issue by adopting technology and social media marketing. This study aims at highlighting the determinant factors affecting technology adoption, social media marketing, and business s...
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Taylor & Francis Group
2021
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oai:doaj.org-article:44cea042c31347bbb7c7d5725301a2dd2021-12-02T16:17:02ZThe impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic2331-197510.1080/23311975.2021.1953679https://doaj.org/article/44cea042c31347bbb7c7d5725301a2dd2021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1953679https://doaj.org/toc/2331-1975The Covid-19 pandemic has imposed the government to provide a mass restriction policy, and businesses respond to this issue by adopting technology and social media marketing. This study aims at highlighting the determinant factors affecting technology adoption, social media marketing, and business sustainability. The study involved a quantitative approach with partial least squares structural equation modeling to obtain a deep understanding of this phenomenon. The research was incorporated with small and businesses in East Java Provincial in Indonesia employing an online questionnaire. The findings show that the adoption of internet/e-business technology can be explained by perceived usefulness, perceived ease of use, and cost. Furthermore, it has a link between internet/e-business technology, social media marketing, and SMEs’ sustainability. However, the cost variable failed in demonstrating the implementation of social media marketing by SMEs. This work strongly suggests that the adoption of internet/e-business technology and social media marketing successfully explains the mediating role between variables. Despite this work solely conducted in East Java, this research is the initial phase in a study associated with SMEs’ sustainability in the Covid-19 pandemic in Indonesia.Tundung Subali PatmaLudi Wishnu WardanaAgus WibowoBagus Shandy NarmadityaFarida AkbarinaTaylor & Francis Grouparticleperceived usefulnessperceived ease of usecostadoption of iebtsocial media marketingsmes’ sustainabilityBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021) |
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DOAJ |
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DOAJ |
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EN |
topic |
perceived usefulness perceived ease of use cost adoption of iebt social media marketing smes’ sustainability Business HF5001-6182 Management. Industrial management HD28-70 |
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perceived usefulness perceived ease of use cost adoption of iebt social media marketing smes’ sustainability Business HF5001-6182 Management. Industrial management HD28-70 Tundung Subali Patma Ludi Wishnu Wardana Agus Wibowo Bagus Shandy Narmaditya Farida Akbarina The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic |
description |
The Covid-19 pandemic has imposed the government to provide a mass restriction policy, and businesses respond to this issue by adopting technology and social media marketing. This study aims at highlighting the determinant factors affecting technology adoption, social media marketing, and business sustainability. The study involved a quantitative approach with partial least squares structural equation modeling to obtain a deep understanding of this phenomenon. The research was incorporated with small and businesses in East Java Provincial in Indonesia employing an online questionnaire. The findings show that the adoption of internet/e-business technology can be explained by perceived usefulness, perceived ease of use, and cost. Furthermore, it has a link between internet/e-business technology, social media marketing, and SMEs’ sustainability. However, the cost variable failed in demonstrating the implementation of social media marketing by SMEs. This work strongly suggests that the adoption of internet/e-business technology and social media marketing successfully explains the mediating role between variables. Despite this work solely conducted in East Java, this research is the initial phase in a study associated with SMEs’ sustainability in the Covid-19 pandemic in Indonesia. |
format |
article |
author |
Tundung Subali Patma Ludi Wishnu Wardana Agus Wibowo Bagus Shandy Narmaditya Farida Akbarina |
author_facet |
Tundung Subali Patma Ludi Wishnu Wardana Agus Wibowo Bagus Shandy Narmaditya Farida Akbarina |
author_sort |
Tundung Subali Patma |
title |
The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic |
title_short |
The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic |
title_full |
The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic |
title_fullStr |
The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic |
title_full_unstemmed |
The impact of social media marketing for Indonesian SMEs sustainability: Lesson from Covid-19 pandemic |
title_sort |
impact of social media marketing for indonesian smes sustainability: lesson from covid-19 pandemic |
publisher |
Taylor & Francis Group |
publishDate |
2021 |
url |
https://doaj.org/article/44cea042c31347bbb7c7d5725301a2dd |
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