Family Experience Tracers: Patient Family Advisor led interviews generating detailed qualitative feedback to influence performance improvement

Patient Family Advisors (PFAs) are integral partners in quality improvement processes at Children’s Mercy Kansas City. Mimicking Joint Commission patient tracers, the Family Experience Tracer program was created to gather perspectives from end users of care and provide valuable insights regarding th...

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Bibliographic Details
Main Authors: Kathryn Taff, Sheryl Chadwick, DeeJo Miller
Format: article
Language:EN
Published: The Beryl Institute 2018
Subjects:
Online Access:https://doaj.org/article/46a8bccaa2654f84b29a26cb46d5edcd
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