How does patient experience fit into the overall healthcare picture?

Understanding the experience of patients provides insight into health care as well as being a crucial first step towards partnering with patients to drive improvement. Increasingly, health care organizations gain feedback from patients about their experience through surveys. Patients are also turnin...

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Autores principales: Karen Luxford, Sue Sutton
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2014
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Acceso en línea:https://doaj.org/article/47157359745f48aca2e2adf365f915bb
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