Development and reliability of a patient experience inventory tool for hospitals

This study explores the development and reliability testing of the newly developed Patient Experience Inventory for Hospitals (PXI-H). Created as an organizational self-assessment patient experience tool, it guides healthcare leaders in evaluating attitudes and behaviors as well as structures and pr...

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Autores principales:	Agnes Barden, Nicole Giammarinaro, Natalie Bashkin, Larry Lutsky
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2020
Materias:	patient experience inventory hospital self-assessment reliability Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/4e3c29fc533043d799ba93e2ed8947e9
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spelling	oai:doaj.org-article:4e3c29fc533043d799ba93e2ed8947e92021-11-15T04:31:12ZDevelopment and reliability of a patient experience inventory tool for hospitals2372-0247https://doaj.org/article/4e3c29fc533043d799ba93e2ed8947e92020-04-01T00:00:00Zhttps://pxjournal.org/journal/vol7/iss1/13https://doaj.org/toc/2372-0247This study explores the development and reliability testing of the newly developed Patient Experience Inventory for Hospitals (PXI-H). Created as an organizational self-assessment patient experience tool, it guides healthcare leaders in evaluating attitudes and behaviors as well as structures and programs impacting patient experience within a hospital setting. The PXI-H is organized within four pillars: Leadership, Education and Development, Data and Analytics and Patient-and-Family Centeredness, which were determined to be internally consistent based on examining coefficient alphas and the item-total correlations. Principal component analysis also determined items with highest loadings aligned onto the pillars in which there were assigned, confirming the hypothesized factor structure. <strong>Experience Framework</strong> This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Policy%20%26%20Measurement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul>Agnes BardenNicole GiammarinaroNatalie BashkinLarry LutskyThe Beryl Institutearticlepatient experienceinventoryhospitalself-assessmentreliabilityMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient experience inventory hospital self-assessment reliability Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient experience inventory hospital self-assessment reliability Medicine (General) R5-920 Public aspects of medicine RA1-1270 Agnes Barden Nicole Giammarinaro Natalie Bashkin Larry Lutsky Development and reliability of a patient experience inventory tool for hospitals
description	This study explores the development and reliability testing of the newly developed Patient Experience Inventory for Hospitals (PXI-H). Created as an organizational self-assessment patient experience tool, it guides healthcare leaders in evaluating attitudes and behaviors as well as structures and programs impacting patient experience within a hospital setting. The PXI-H is organized within four pillars: Leadership, Education and Development, Data and Analytics and Patient-and-Family Centeredness, which were determined to be internally consistent based on examining coefficient alphas and the item-total correlations. Principal component analysis also determined items with highest loadings aligned onto the pillars in which there were assigned, confirming the hypothesized factor structure. <strong>Experience Framework</strong> This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Policy%20%26%20Measurement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul>
format	article
author	Agnes Barden Nicole Giammarinaro Natalie Bashkin Larry Lutsky
author_facet	Agnes Barden Nicole Giammarinaro Natalie Bashkin Larry Lutsky
author_sort	Agnes Barden
title	Development and reliability of a patient experience inventory tool for hospitals
title_short	Development and reliability of a patient experience inventory tool for hospitals
title_full	Development and reliability of a patient experience inventory tool for hospitals
title_fullStr	Development and reliability of a patient experience inventory tool for hospitals
title_full_unstemmed	Development and reliability of a patient experience inventory tool for hospitals
title_sort	development and reliability of a patient experience inventory tool for hospitals
publisher	The Beryl Institute
publishDate	2020
url	https://doaj.org/article/4e3c29fc533043d799ba93e2ed8947e9
work_keys_str_mv	AT agnesbarden developmentandreliabilityofapatientexperienceinventorytoolforhospitals AT nicolegiammarinaro developmentandreliabilityofapatientexperienceinventorytoolforhospitals AT nataliebashkin developmentandreliabilityofapatientexperienceinventorytoolforhospitals AT larrylutsky developmentandreliabilityofapatientexperienceinventorytoolforhospitals
_version_	1718428806273826816

Development and reliability of a patient experience inventory tool for hospitals

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