Consumer behavior and customer relationship management in mental health services

Mental health services are perceived differently in different socio-cultural settings. The connotations accorded to mental health, especially in terms of need awareness and evaluation of alternatives, vary from culture to culture. Understanding these differences is critical to attract and retain pat...

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Autores principales: Lena Bucatariu, Babu George
Formato: article
Lenguaje:RU
Publicado: Ural State University of Economics 2020
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Acceso en línea:https://doaj.org/article/4ea05ca0237847ecb79611faae152bd7
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