Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction

Recently, many people are switching from conventional shopping to digital shopping. even so, people feel that online shopping is less secure. Finally, many consumers search for information through the internet before shopping at brick and mortar stores. This study investigates how webrooming affects...

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Autores principales: Sri Hartini, S. Nurul Hidayati
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Publicado: Universitas Proklamasi 45 Yogyakarta 2021
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Acceso en línea:https://doaj.org/article/523df5c402f346fb84f8e187ad964877
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spelling oai:doaj.org-article:523df5c402f346fb84f8e187ad9648772021-11-13T12:10:27ZPengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction2089-550X2527-663810.30588/jmp.v11i1.881https://doaj.org/article/523df5c402f346fb84f8e187ad9648772021-10-01T00:00:00Zhttps://ejournal.up45.ac.id/index.php/maksipreneur/article/view/881https://doaj.org/toc/2089-550Xhttps://doaj.org/toc/2527-6638Recently, many people are switching from conventional shopping to digital shopping. even so, people feel that online shopping is less secure. Finally, many consumers search for information through the internet before shopping at brick and mortar stores. This study investigates how webrooming affects consumers’ experience and determines the effect of webrooming on consumer confidence, smart shopping feeling, user-generated content, and search process satisfaction in the beauty industry. The population in this study were all the beauty industry consumers who experience webrooming in the shopping process. The total sample used in this study was 166 people using purposive sampling. The result obtained from this study finds that webrooming has a significant and positive effect on confidence, smart shopping feeling, user-generated content. Both factors, confidence and smart shopping feeling subsequently significant and have a positive effect on search process satisfaction.Sri HartiniS. Nurul HidayatiUniversitas Proklamasi 45 Yogyakartaarticlewebroomingconfidentsmart shopping feelinguser-generated contentsearch process satisfactionBusinessHF5001-6182Management. Industrial managementHD28-70ENIDJurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, Vol 11, Iss 1, Pp 157-176 (2021)
institution DOAJ
collection DOAJ
language EN
ID
topic webrooming
confident
smart shopping feeling
user-generated content
search process satisfaction
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle webrooming
confident
smart shopping feeling
user-generated content
search process satisfaction
Business
HF5001-6182
Management. Industrial management
HD28-70
Sri Hartini
S. Nurul Hidayati
Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
description Recently, many people are switching from conventional shopping to digital shopping. even so, people feel that online shopping is less secure. Finally, many consumers search for information through the internet before shopping at brick and mortar stores. This study investigates how webrooming affects consumers’ experience and determines the effect of webrooming on consumer confidence, smart shopping feeling, user-generated content, and search process satisfaction in the beauty industry. The population in this study were all the beauty industry consumers who experience webrooming in the shopping process. The total sample used in this study was 166 people using purposive sampling. The result obtained from this study finds that webrooming has a significant and positive effect on confidence, smart shopping feeling, user-generated content. Both factors, confidence and smart shopping feeling subsequently significant and have a positive effect on search process satisfaction.
format article
author Sri Hartini
S. Nurul Hidayati
author_facet Sri Hartini
S. Nurul Hidayati
author_sort Sri Hartini
title Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_short Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_full Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_fullStr Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_full_unstemmed Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_sort pengaruh webrooming terhadap confident, smart shopping feeling, user-generated content, dan search process satisfaction
publisher Universitas Proklamasi 45 Yogyakarta
publishDate 2021
url https://doaj.org/article/523df5c402f346fb84f8e187ad964877
work_keys_str_mv AT srihartini pengaruhwebroomingterhadapconfidentsmartshoppingfeelingusergeneratedcontentdansearchprocesssatisfaction
AT snurulhidayati pengaruhwebroomingterhadapconfidentsmartshoppingfeelingusergeneratedcontentdansearchprocesssatisfaction
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