Rebalancing the patient experience: 20 years of a pendulum swing

This essay looks back at two decades of the patient experience movement. The evolution of patient experience includes moving from a belief system in which patients and families are solely the recipients of care to a model in which patients and families are co-designing treatment plans, systems and p...

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Autor principal: Tiffany Christensen
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2017
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Acceso en línea:https://doaj.org/article/5a77c16a223b4031807a5d2df671dab3
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