Rebalancing the patient experience: 20 years of a pendulum swing

This essay looks back at two decades of the patient experience movement. The evolution of patient experience includes moving from a belief system in which patients and families are solely the recipients of care to a model in which patients and families are co-designing treatment plans, systems and p...

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Autor principal: Tiffany Christensen
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2017
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Acceso en línea:https://doaj.org/article/5a77c16a223b4031807a5d2df671dab3
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spelling oai:doaj.org-article:5a77c16a223b4031807a5d2df671dab32021-11-15T04:22:15ZRebalancing the patient experience: 20 years of a pendulum swing2372-0247https://doaj.org/article/5a77c16a223b4031807a5d2df671dab32017-11-01T00:00:00Zhttps://pxjournal.org/journal/vol4/iss3/3https://doaj.org/toc/2372-0247This essay looks back at two decades of the patient experience movement. The evolution of patient experience includes moving from a belief system in which patients and families are solely the recipients of care to a model in which patients and families are co-designing treatment plans, systems and policies. This evolution has taken time and continues to evolve to this day. As the pendulum swings, we see that we have made great progress and, simultaneously, found ourselves with all new challenges to overcome.Tiffany ChristensenThe Beryl Institutearticlepatient experiencepatient experience movementresiliencyworkplace violenceend of lifepartnershipMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2017)
institution DOAJ
collection DOAJ
language EN
topic patient experience
patient experience movement
resiliency
workplace violence
end of life
partnership
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle patient experience
patient experience movement
resiliency
workplace violence
end of life
partnership
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Tiffany Christensen
Rebalancing the patient experience: 20 years of a pendulum swing
description This essay looks back at two decades of the patient experience movement. The evolution of patient experience includes moving from a belief system in which patients and families are solely the recipients of care to a model in which patients and families are co-designing treatment plans, systems and policies. This evolution has taken time and continues to evolve to this day. As the pendulum swings, we see that we have made great progress and, simultaneously, found ourselves with all new challenges to overcome.
format article
author Tiffany Christensen
author_facet Tiffany Christensen
author_sort Tiffany Christensen
title Rebalancing the patient experience: 20 years of a pendulum swing
title_short Rebalancing the patient experience: 20 years of a pendulum swing
title_full Rebalancing the patient experience: 20 years of a pendulum swing
title_fullStr Rebalancing the patient experience: 20 years of a pendulum swing
title_full_unstemmed Rebalancing the patient experience: 20 years of a pendulum swing
title_sort rebalancing the patient experience: 20 years of a pendulum swing
publisher The Beryl Institute
publishDate 2017
url https://doaj.org/article/5a77c16a223b4031807a5d2df671dab3
work_keys_str_mv AT tiffanychristensen rebalancingthepatientexperience20yearsofapendulumswing
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