Rebalancing the patient experience: 20 years of a pendulum swing
This essay looks back at two decades of the patient experience movement. The evolution of patient experience includes moving from a belief system in which patients and families are solely the recipients of care to a model in which patients and families are co-designing treatment plans, systems and p...
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| Format: | article |
| Language: | EN |
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The Beryl Institute
2017
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| Online Access: | https://doaj.org/article/5a77c16a223b4031807a5d2df671dab3 |
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