Patient experience in the behavioral health setting: Key best practices throughout an organizational journey
NewYork-Presbyterian/Westchester Division, a clinical affiliate of Weill Cornell Medicine, is a 260-bed hospital providing inpatient and outpatient behavioral health care for children, adolescents, adults and older adults. From 2004-2010 the hospital’s patient experience scores on the Press Ganey® I...
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| Format: | article |
| Langue: | EN |
| Publié: |
The Beryl Institute
2017
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| Accès en ligne: | https://doaj.org/article/6629d3d912cd46019a8d5be1e410f658 |
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