Patient experience in the behavioral health setting: Key best practices throughout an organizational journey
NewYork-Presbyterian/Westchester Division, a clinical affiliate of Weill Cornell Medicine, is a 260-bed hospital providing inpatient and outpatient behavioral health care for children, adolescents, adults and older adults. From 2004-2010 the hospital’s patient experience scores on the Press Ganey® I...
Guardado en:
Autores principales: | Mark D'Agostino, Tena Vizner, Daniel Wald, Linda Espinosa, Rick Evans |
---|---|
Formato: | article |
Lenguaje: | EN |
Publicado: |
The Beryl Institute
2017
|
Materias: | |
Acceso en línea: | https://doaj.org/article/6629d3d912cd46019a8d5be1e410f658 |
Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
-
The effect of service excellence training: Examining providers' patient experience scores
por: Katelyn Cavanaugh, et al.
Publicado: (2021) -
Using patient experience in optimizing the total knee arthroplasty patient journey
por: Nienke Wolterbeek, et al.
Publicado: (2019) -
A next-day, brief e-survey overcomes the excessive variability seen in CAHPS-style emergency department surveys so that individual physician performance can be assessed on a regular basis
por: Tom Scaletta, et al.
Publicado: (2019) -
From darkness to hope: A journey through patient experience
por: Janell Ross
Publicado: (2017) -
The comparative impact of different patient-centered medical home domains on satisfaction among individuals living with type II diabetes
por: Jon Mills, et al.
Publicado: (2015)