Antecedents and Consequences of Trust and Loyalty in Physical Banks Affecting Mobile Payments

The way of payment has changed in recent years: people have turned away from physical payment methods to virtual payment methods. The traditional banking industry is facing challenges brought by new technologies. The main purpose of this study is to investigate customer trust and loyalty transferrin...

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Autores principales: Bo-Chiuan Su, Li-Wei Wu, Ying-Chi Yen
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/66ce73c858de44f9973a6a2f98556a48
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