The role of governing boards in improving patient experience: Attitudes and activities of health service boards in Victoria, Australia

The authors sought to determine the attitudes of public health service board members and senior executives toward patient experience and to describe the governance activities of the boards in this area.<strong> </strong>The study was based on an online survey of 322 board members from 85...

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Autores principales: Marie Bismark, Susan Biggar, Catherine Crock, Jennifer Morris, David Studdert
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2014
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Acceso en línea:https://doaj.org/article/67b36ddf470343b3ac73b0175d686f55
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