Pengaruh Kualitas layanan Terhadap Kepuasan Mahasiswa dengan Moderasi Budaya Organisasi dan Reputasi
The purpose of this paper is to study the effects of service quality, organization culture and reputation on student satisfaction. This study uses 397 data collected from undergraduate students of Andalas University. The data is analyzed using structural equation modeling with SmartPLS 3.0, because...
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| Auteurs principaux: | , , , |
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| Format: | article |
| Langue: | EN ID |
| Publié: |
LPPM Universitas Katolik Parahyangan
2021
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| Sujets: | |
| Accès en ligne: | https://doaj.org/article/67beef5e9bff4a178e6565053af7f956 |
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