Online consumers reviews: Examining the moderating effects of product type and product popularity on the review impact on sales

This paper aims to study the role product category plays as a moderating factor in online reviews, by introducing a novel method for product category classification using natural language processing (NLP). The study includes a wide variety of categories, based on a high number of products and number...

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Autores principales: Øystein Moen, Lars Jaako Havro, Einar Bjering
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2017
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Acceso en línea:https://doaj.org/article/6b8a986e84e24f38aa06a59b8f9f4051
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