Development and validation of a total quality management model for Uganda’s local governments
The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda’s local governments (LGs) for evaluation of TQM implementation process. The paper used survey‐based data from Uganda’s LGs. Data were analysed through exploratory factor...
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Format: | article |
Langue: | EN |
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Taylor & Francis Group
2020
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Accès en ligne: | https://doaj.org/article/6bf3970dfba94024ab72e04518d1bfff |
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