Development and validation of a total quality management model for Uganda’s local governments

The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda’s local governments (LGs) for evaluation of TQM implementation process. The paper used survey‐based data from Uganda’s LGs. Data were analysed through exploratory factor...

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Autores principales:	Ibrahim Abaasi Musenze, Mayende Sifuna Thomas
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2020
Materias:	total quality management exploratory factor analysis confirmatory factor analysis instrument validation Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/6bf3970dfba94024ab72e04518d1bfff
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id	oai:doaj.org-article:6bf3970dfba94024ab72e04518d1bfff
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spelling	oai:doaj.org-article:6bf3970dfba94024ab72e04518d1bfff2021-12-02T15:59:46ZDevelopment and validation of a total quality management model for Uganda’s local governments2331-197510.1080/23311975.2020.1767996https://doaj.org/article/6bf3970dfba94024ab72e04518d1bfff2020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1767996https://doaj.org/toc/2331-1975The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda’s local governments (LGs) for evaluation of TQM implementation process. The paper used survey‐based data from Uganda’s LGs. Data were analysed through exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) using Analysis of moment structure (AMOS) version 20 software. Through EFA and CFA procedures, the findings show support for reliability and validity of the new TQM scale. Managerially, the instrument presented provides Uganda’s LGs with an understanding of TQM implementation to inform quality delivery. Practitioners therein, will also be able to use this instrument to evaluate their TQM implementation so as to target improvement areas. The study contributes to theory through development and validation of an original parsimonious TQM scale for the LGs that can be used to improve quality delivery.Ibrahim Abaasi MusenzeMayende Sifuna ThomasTaylor & Francis Grouparticletotal quality managementexploratory factor analysisconfirmatory factor analysisinstrument validationBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	total quality management exploratory factor analysis confirmatory factor analysis instrument validation Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	total quality management exploratory factor analysis confirmatory factor analysis instrument validation Business HF5001-6182 Management. Industrial management HD28-70 Ibrahim Abaasi Musenze Mayende Sifuna Thomas Development and validation of a total quality management model for Uganda’s local governments
description	The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda’s local governments (LGs) for evaluation of TQM implementation process. The paper used survey‐based data from Uganda’s LGs. Data were analysed through exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) using Analysis of moment structure (AMOS) version 20 software. Through EFA and CFA procedures, the findings show support for reliability and validity of the new TQM scale. Managerially, the instrument presented provides Uganda’s LGs with an understanding of TQM implementation to inform quality delivery. Practitioners therein, will also be able to use this instrument to evaluate their TQM implementation so as to target improvement areas. The study contributes to theory through development and validation of an original parsimonious TQM scale for the LGs that can be used to improve quality delivery.
format	article
author	Ibrahim Abaasi Musenze Mayende Sifuna Thomas
author_facet	Ibrahim Abaasi Musenze Mayende Sifuna Thomas
author_sort	Ibrahim Abaasi Musenze
title	Development and validation of a total quality management model for Uganda’s local governments
title_short	Development and validation of a total quality management model for Uganda’s local governments
title_full	Development and validation of a total quality management model for Uganda’s local governments
title_fullStr	Development and validation of a total quality management model for Uganda’s local governments
title_full_unstemmed	Development and validation of a total quality management model for Uganda’s local governments
title_sort	development and validation of a total quality management model for uganda’s local governments
publisher	Taylor & Francis Group
publishDate	2020
url	https://doaj.org/article/6bf3970dfba94024ab72e04518d1bfff
work_keys_str_mv	AT ibrahimabaasimusenze developmentandvalidationofatotalqualitymanagementmodelforugandaslocalgovernments AT mayendesifunathomas developmentandvalidationofatotalqualitymanagementmodelforugandaslocalgovernments
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Development and validation of a total quality management model for Uganda’s local governments

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