A Framework for Process Reengineering in Higher Education: A case study of distance learning exam scheduling and distribution
In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framewor...
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| Auteurs principaux: | , |
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| Format: | article |
| Langue: | EN |
| Publié: |
Athabasca University Press
2008
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| Accès en ligne: | https://doaj.org/article/6e21f0da03fe42e28ce6d504f591e009 |
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