Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study

Background: The NHS emergency and urgent care system is under pressure as demand for services increases each year. NHS 111 is a telephone triage service designed to provide advice and signposting to appropriate services for people with urgent health-care problems. A new service, NHS 111 Online, has...

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Autores principales: Janette Turner, Emma Knowles, Rebecca Simpson, Fiona Sampson, Simon Dixon, Jaqui Long, Helen Bell-Gorrod, Richard Jacques, Joanne Coster, Hui Yang, Jon Nicholl, Peter Bath, Daniel Fall
Formato: article
Lenguaje:EN
Publicado: NIHR Journals Library 2021
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Acceso en línea:https://doaj.org/article/717908e913cb47acb9aab994359a0e96
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