The Effect of Service Quality toward Customer Satisfaction in a Sharia Pawnshop (Case Study on a Sharia Pawnshop in Jambi Province)

Purpose: This research analyzes the business phenomenon of PT. Pegadaian Syariah (Persero) Tbk. in Jambi province, in which the problem is how to build customer satisfaction to achieve the company goal. This research is designed to analyze the effect of service quality on customer satisfaction. This...

Full description

Saved in:
Bibliographic Details
Main Authors: Busriadi Busriadi, Rahman Arifin
Format: article
Language:EN
ID
Published: Institut Agama Islam Negeri (IAIN) Curup 2021
Subjects:
Online Access:https://doaj.org/article/7543c00edbf54505b7aa1e94c539d3cf
Tags: Add Tag
No Tags, Be the first to tag this record!