ESTIMATING THE PERCEIVED QUALITY OF TRANSPORT SERVICE: THEORETICAL AND PRACTICAL APPROACHES
The article discusses conceptual approaches to defining the perceived quality of transport service, rendered by public transport in the city of Moscow, in particular by rail transport, such as the underground, the Moscow central ring and local trains. The authors put forward their own definition of...
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| Autores principales: | , , , |
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| Formato: | article |
| Lenguaje: | RU |
| Publicado: |
Plekhanov Russian University of Economics
2018
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/7a73f194d4a040809664c91d3234b6d5 |
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