ANALISIS TINGKAT KEPUASAN PEMUSTAKA TERHADAP LAYANAN DI PERPUSTAKAAN BALAI ARKEOLOGI DAERAH ISTIMEWA YOGYAKARTA DENGAN METODE LIBQUAL +TM
The purpose of this study was to determine the satisfaction of users of the quality of service in the Balai Arkeologi Daerah Istimewa Yogyakarta library using the LibQUAL+TM, in this method there are four indicators namely affect service, library as place, personal control, and information access. T...
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Format: | article |
Langue: | EN ID |
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Lembaga Ilmu Pengetahuan Indonesia
2020
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Accès en ligne: | https://doaj.org/article/7d914ffc7283497b8145a00c64ece875 |
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