ANALISIS TINGKAT KEPUASAN PEMUSTAKA TERHADAP LAYANAN DI PERPUSTAKAAN BALAI ARKEOLOGI DAERAH ISTIMEWA YOGYAKARTA DENGAN METODE LIBQUAL +TM

The purpose of this study was to determine the satisfaction of users of the quality of service in the Balai Arkeologi Daerah Istimewa Yogyakarta library using the LibQUAL+TM, in this method there are four indicators namely affect service, library as place, personal control, and information access. T...

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Autores principales: Bayu Indra Saputro, Puspitaningrum Timur Utami
Formato: article
Lenguaje:EN
ID
Publicado: Lembaga Ilmu Pengetahuan Indonesia 2020
Materias:
Z
Acceso en línea:https://doaj.org/article/7d914ffc7283497b8145a00c64ece875
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