Wait time reality check: The convergence of process, perception, and expectation

There are few experiences as ubiquitous to patients as the experience of waiting. It is an occurrence that transcends diagnosis, is common to all demographics, and is shared across the continuum of care. The experience can be frustrating and full of ambiguity for patients and their families. Wait ti...

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Autores principales: Marian Hill, Lorianne Classen, Andrea Romay, Erika Diaz
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2018
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Acceso en línea:https://doaj.org/article/8015367836c549b0b3db40902f2ccf94
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