Customer centricity approach to managing FMCG-companies in the Russian market

The research provides the theoretical ground of customer centricity attributes and discusses their popularity among FMCG companies in Russia. The methodology rests upon theoretical principles of strategic marketing, the findings of the studies conducted by global consulting agencies and holding mark...

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Autores principales: Oyner O.K., Panteleeva E.K.
Formato: article
Lenguaje:RU
Publicado: Ural State University of Economics 2019
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Acceso en línea:https://doaj.org/article/807365d657e24f43b5c7d55c153877ee
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