The state of patient experience

As the patient experience movement continues to flourish, there is greater alignment that experience encompasses all we do in healthcare – not simply a customer encounter, but how we engage people in mind, body and spirit, how we integrate the critical aspects of care from quality to safety to servi...

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Autor principal: Jason Wolf
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2015
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Acceso en línea:https://doaj.org/article/80dfa4e96f50467690cc6765fa754a37
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spelling oai:doaj.org-article:80dfa4e96f50467690cc6765fa754a372021-11-15T04:21:32ZThe state of patient experience2372-0247https://doaj.org/article/80dfa4e96f50467690cc6765fa754a372015-11-01T00:00:00Zhttps://pxjournal.org/journal/vol2/iss2/1https://doaj.org/toc/2372-0247As the patient experience movement continues to flourish, there is greater alignment that experience encompasses all we do in healthcare – not simply a customer encounter, but how we engage people in mind, body and spirit, how we integrate the critical aspects of care from quality to safety to service and how we link the very complexities of our healthcare systems globally to provide for easy journeys for those receiving care. In sharing data from the latest study for The Beryl Institute on patient experience, the trends of this growing movement are seen as positive and a set of clear and defined outcomes driven by a positive patient experience are emerging, representing the impact experience now has as a central focus for healthcare globally. The state of patient experience is strong for regardless of national identity or systemic constraints – the idea itself resonates at the core of our humanity. If we approach it from that light, both in practice and in research, the possibilities for a better healthcare world are truly boundless.Jason WolfThe Beryl Institutearticlepatient experience movementpatient experiencehealthcarepatient and family engagementstate of patient experiencepatient experience journalMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2015)
institution DOAJ
collection DOAJ
language EN
topic patient experience movement
patient experience
healthcare
patient and family engagement
state of patient experience
patient experience journal
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle patient experience movement
patient experience
healthcare
patient and family engagement
state of patient experience
patient experience journal
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Jason Wolf
The state of patient experience
description As the patient experience movement continues to flourish, there is greater alignment that experience encompasses all we do in healthcare – not simply a customer encounter, but how we engage people in mind, body and spirit, how we integrate the critical aspects of care from quality to safety to service and how we link the very complexities of our healthcare systems globally to provide for easy journeys for those receiving care. In sharing data from the latest study for The Beryl Institute on patient experience, the trends of this growing movement are seen as positive and a set of clear and defined outcomes driven by a positive patient experience are emerging, representing the impact experience now has as a central focus for healthcare globally. The state of patient experience is strong for regardless of national identity or systemic constraints – the idea itself resonates at the core of our humanity. If we approach it from that light, both in practice and in research, the possibilities for a better healthcare world are truly boundless.
format article
author Jason Wolf
author_facet Jason Wolf
author_sort Jason Wolf
title The state of patient experience
title_short The state of patient experience
title_full The state of patient experience
title_fullStr The state of patient experience
title_full_unstemmed The state of patient experience
title_sort state of patient experience
publisher The Beryl Institute
publishDate 2015
url https://doaj.org/article/80dfa4e96f50467690cc6765fa754a37
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