THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND EXPECTATION: AN APPLICATION WITH PROBITREGRESSION ANALYSIS

R&D, innovation and technology activities alone do not make sense in keeping the environment in the environment and achieving competitive advantages. In addition, businesses are required to provide policies, strategies, initiatives, developments and managements aimed at ensuring customer satisfa...

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Autor principal: Furkan Fahri ALTINTAŞ
Formato: article
Lenguaje:DE
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Publicado: Fırat University 2021
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Acceso en línea:https://doaj.org/article/832892f59beb47beabf30e2f7f490875
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