THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND EXPECTATION: AN APPLICATION WITH PROBITREGRESSION ANALYSIS
R&D, innovation and technology activities alone do not make sense in keeping the environment in the environment and achieving competitive advantages. In addition, businesses are required to provide policies, strategies, initiatives, developments and managements aimed at ensuring customer satisfa...
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| Formato: | article |
| Lenguaje: | DE EN FR TR |
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Fırat University
2021
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| Acceso en línea: | https://doaj.org/article/832892f59beb47beabf30e2f7f490875 |
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