AVALIAÇÃO DA QUALIDADE DOS SERVIÇOS DE EDUCAÇÃO A DISTÂNCIA NO ENSINO SUPERIOR: PROPOSTA E AVALIAÇÃO DE ESCALA DE MENSURAÇÃO
In private higher education, one of the major challenges is to measure the perceived quality of distance education services. Based on the marketing literature, the article analyzed the dimensions of the perceived quality of the distance education service of a community institution of higher educatio...
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| Main Authors: | , , , , |
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| Format: | article |
| Language: | ES PT |
| Published: |
Universidade Federal de Santa Catarina
2018
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| Subjects: | |
| Online Access: | https://doi.org/10.5007/1983-4535.2018v11n3p305 https://doaj.org/article/844939209db3432aa57725e2902facaf |
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