Identifying the relationship between Travel Agent’s Web Service Quality and E-brand Reputation

E-travel websites have progressively played a significant role in the tourism industry because travelers can easily book a holiday trip anywhere at their fingertips. However, studies related to the relationship between e-service quality and e-reputation of travel agency websites are limited. This st...

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Autores principales: Chanchai Phonthanukitithaworn, Phaninee Naruetharadhol, Sasichakorn Wongsaichia, Natrada Mahajak, Chavis Ketkaew
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
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Acceso en línea:https://doaj.org/article/942f28124e37493896d96fa4692dbe23
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