GESTÃO E MAPEAMENTO DE PROCESSOS NAS INSTITUIÇÕES PÚBLICAS: UM ESTUDO DE CASO EM UMA UNIVERSIDADE FEDERAL

GESTÃO E MAPEAMENTO DE PROCESSOS NAS INSTITUIÇÕES PÚBLICAS: UM ESTUDO DE CASO EM UMA UNIVERSIDADE FEDERAL

Linking to the theme of modernization in university governance, shows the analysis of the implementation of the management and process mapping at the Directorate of Personnel Management (DAP) in a Federal University in northeastern Brazil who joined the National Public Management Program and bureauc...

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Bibliographic Details
Main Authors: Maria Teresa Pires Costa, Elzeni Alves Moreira
Format: article
Language:ES
PT
Published: Universidade Federal de Santa Catarina 2018
Subjects:
public management
processes management
mapping
Education (General)
L7-991
Special aspects of education
LC8-6691
Online Access:https://doi.org/10.5007/1983-4535.2018v11n1p162
https://doaj.org/article/97a2bcaf8c0e437da286a5b37d852452
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