Participation in Online Courses and Interaction With a Virtual Agent

Online learning environments could be well understood as a multifaceted phenomenon affected by different aspects of learner participation including synchronous/asynchronous interactions. The aim of this study was to investigate learners’ participation in online courses, synchronous interaction with...

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Autores principales: Donggil Song, Marilyn Rice, Eun Young Oh
Formato: article
Lenguaje:EN
Publicado: Athabasca University Press 2019
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Acceso en línea:https://doaj.org/article/9ebf56f84bd54114abf1056d62f72b34
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spelling oai:doaj.org-article:9ebf56f84bd54114abf1056d62f72b342021-12-02T17:15:37ZParticipation in Online Courses and Interaction With a Virtual Agent10.19173/irrodl.v20i1.39981492-3831https://doaj.org/article/9ebf56f84bd54114abf1056d62f72b342019-02-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/3998https://doaj.org/toc/1492-3831Online learning environments could be well understood as a multifaceted phenomenon affected by different aspects of learner participation including synchronous/asynchronous interactions. The aim of this study was to investigate learners’ participation in online courses, synchronous interaction with a conversational virtual agent, their relationships with learner performance, and the participation/interaction factor identification. To examine learner participation, we collected learning management system (LMS) log data that included the frequency and length of course access, discussion board postings, and final grades. To examine synchronous learner interaction, we collected learners’ conversation logs from the conversational agent. We calculated the quantity and quality of discussion postings and conversations with the agent. The results showed that the frequency and length of course access, the quantity and quality of discussion postings, and the quality of conversation with the agent were significantly associated with the learner achievement. This study also identified two factors that comprise online learning participation and interaction: interaction quality and LMS-oriented interaction. Donggil SongMarilyn RiceEun Young OhAthabasca University Pressarticleonline learninglearner participationonline interactionconversational agentSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 20, Iss 1 (2019)
institution DOAJ
collection DOAJ
language EN
topic online learning
learner participation
online interaction
conversational agent
Special aspects of education
LC8-6691
spellingShingle online learning
learner participation
online interaction
conversational agent
Special aspects of education
LC8-6691
Donggil Song
Marilyn Rice
Eun Young Oh
Participation in Online Courses and Interaction With a Virtual Agent
description Online learning environments could be well understood as a multifaceted phenomenon affected by different aspects of learner participation including synchronous/asynchronous interactions. The aim of this study was to investigate learners’ participation in online courses, synchronous interaction with a conversational virtual agent, their relationships with learner performance, and the participation/interaction factor identification. To examine learner participation, we collected learning management system (LMS) log data that included the frequency and length of course access, discussion board postings, and final grades. To examine synchronous learner interaction, we collected learners’ conversation logs from the conversational agent. We calculated the quantity and quality of discussion postings and conversations with the agent. The results showed that the frequency and length of course access, the quantity and quality of discussion postings, and the quality of conversation with the agent were significantly associated with the learner achievement. This study also identified two factors that comprise online learning participation and interaction: interaction quality and LMS-oriented interaction.
format article
author Donggil Song
Marilyn Rice
Eun Young Oh
author_facet Donggil Song
Marilyn Rice
Eun Young Oh
author_sort Donggil Song
title Participation in Online Courses and Interaction With a Virtual Agent
title_short Participation in Online Courses and Interaction With a Virtual Agent
title_full Participation in Online Courses and Interaction With a Virtual Agent
title_fullStr Participation in Online Courses and Interaction With a Virtual Agent
title_full_unstemmed Participation in Online Courses and Interaction With a Virtual Agent
title_sort participation in online courses and interaction with a virtual agent
publisher Athabasca University Press
publishDate 2019
url https://doaj.org/article/9ebf56f84bd54114abf1056d62f72b34
work_keys_str_mv AT donggilsong participationinonlinecoursesandinteractionwithavirtualagent
AT marilynrice participationinonlinecoursesandinteractionwithavirtualagent
AT eunyoungoh participationinonlinecoursesandinteractionwithavirtualagent
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