The patient experience movement moment

For years, the patient experience movement has continued to gain momentum. From a novel concept, there is an emerging consensus that the patient experience is a fundamental aspect of provider quality; one that complements established clinical process and outcome measures but is neither subsumed nor...

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Bibliographic Details
Main Authors: William Lehrman, Geoffrey Silvera, Jason Wolf
Format: article
Language:EN
Published: The Beryl Institute 2014
Subjects:
Online Access:https://doaj.org/article/a43ac22467364af4a48321411b46c6b5
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