The patient experience movement moment
For years, the patient experience movement has continued to gain momentum. From a novel concept, there is an emerging consensus that the patient experience is a fundamental aspect of provider quality; one that complements established clinical process and outcome measures but is neither subsumed nor...
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The Beryl Institute
2014
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oai:doaj.org-article:a43ac22467364af4a48321411b46c6b52021-11-15T03:52:33ZThe patient experience movement moment2372-0247https://doaj.org/article/a43ac22467364af4a48321411b46c6b52014-11-01T00:00:00Zhttps://pxjournal.org/journal/vol1/iss2/4https://doaj.org/toc/2372-0247For years, the patient experience movement has continued to gain momentum. From a novel concept, there is an emerging consensus that the patient experience is a fundamental aspect of provider quality; one that complements established clinical process and outcome measures but is neither subsumed nor secondary to them. An increasing volume of research as encouraged by publications such as <em>Patient Experience Journal</em> show this to be true. As the expectation of a high-quality patient experience becomes the norm, these developments have brought us to what we call the patient experience movement moment and there is little doubt that the patient experience has become, and is poised to remain, a central concern in healthcare for many years to come.William LehrmanGeoffrey SilveraJason WolfThe Beryl Institutearticlepatient experiencepatient experience movementhealthcare policyconsumerismhcahpspatient experience journalMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2014) |
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patient experience patient experience movement healthcare policy consumerism hcahps patient experience journal Medicine (General) R5-920 Public aspects of medicine RA1-1270 |
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patient experience patient experience movement healthcare policy consumerism hcahps patient experience journal Medicine (General) R5-920 Public aspects of medicine RA1-1270 William Lehrman Geoffrey Silvera Jason Wolf The patient experience movement moment |
description |
For years, the patient experience movement has continued to gain momentum. From a novel concept, there is an emerging consensus that the patient experience is a fundamental aspect of provider quality; one that complements established clinical process and outcome measures but is neither subsumed nor secondary to them. An increasing volume of research as encouraged by publications such as <em>Patient Experience Journal</em> show this to be true. As the expectation of a high-quality patient experience becomes the norm, these developments have brought us to what we call the patient experience movement moment and there is little doubt that the patient experience has become, and is poised to remain, a central concern in healthcare for many years to come. |
format |
article |
author |
William Lehrman Geoffrey Silvera Jason Wolf |
author_facet |
William Lehrman Geoffrey Silvera Jason Wolf |
author_sort |
William Lehrman |
title |
The patient experience movement moment |
title_short |
The patient experience movement moment |
title_full |
The patient experience movement moment |
title_fullStr |
The patient experience movement moment |
title_full_unstemmed |
The patient experience movement moment |
title_sort |
patient experience movement moment |
publisher |
The Beryl Institute |
publishDate |
2014 |
url |
https://doaj.org/article/a43ac22467364af4a48321411b46c6b5 |
work_keys_str_mv |
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