Style de citation APA (7e éd.)

Eberle, L., Milan, G. S., & Matos, C. A. d. (2016). Antecedents to Customer Retention in a Corporate Context. FUCAPE Business School.

Style de citation Chicago (17e éd.)

Eberle, Luciene, Gabriel Sperandio Milan, et Celso Augusto de Matos. Antecedents to Customer Retention in a Corporate Context. FUCAPE Business School, 2016.

Style de citation MLA (8e éd.)

Eberle, Luciene, et al. Antecedents to Customer Retention in a Corporate Context. FUCAPE Business School, 2016.