Cita APA (7a ed.)

Eberle, L., Milan, G. S., & Matos, C. A. d. (2016). Antecedents to Customer Retention in a Corporate Context. FUCAPE Business School.

Cita Chicago Style (17a ed.)

Eberle, Luciene, Gabriel Sperandio Milan, y Celso Augusto de Matos. Antecedents to Customer Retention in a Corporate Context. FUCAPE Business School, 2016.

Cita MLA (8a ed.)

Eberle, Luciene, et al. Antecedents to Customer Retention in a Corporate Context. FUCAPE Business School, 2016.