Standardising the collection of patient-reported experience measures to facilitate benchmarking and drive service improvement
Patient experience teams in NHS Wales’ Health Boards and Trusts are working across the country to collect patient experience feedback from members of the public who access health care services. Although this work is advanced in many areas, there is currently no way of benchmarking across organisatio...
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| Main Authors: | , , , , |
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| Format: | article |
| Language: | EN |
| Published: |
The Beryl Institute
2018
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| Subjects: | |
| Online Access: | https://doaj.org/article/adbc98487e974ae1a25f5cc7ddf517ed |
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