Lessons from the five data breaches: Analyzing framed crisis response strategies and crisis severity

To fill a gap of research that explores cyber crisis management, this study analyzed news stories of the five largest data breaches experienced in 2014 by retailers (i.e. Target, Michaels, Neiman Marcus, Home Depot, and Staples). Corporate crisis communication and its news coverage (n = 64) were eva...

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Autores principales: Bokyung Kim, Kristine Johnson, Sun-Young Park
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2017
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Acceso en línea:https://doaj.org/article/adef029fa76f4364aa7e86c9e2d5e88d
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