Lessons from the five data breaches: Analyzing framed crisis response strategies and crisis severity

To fill a gap of research that explores cyber crisis management, this study analyzed news stories of the five largest data breaches experienced in 2014 by retailers (i.e. Target, Michaels, Neiman Marcus, Home Depot, and Staples). Corporate crisis communication and its news coverage (n = 64) were eva...

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Détails bibliographiques
Auteurs principaux: Bokyung Kim, Kristine Johnson, Sun-Young Park
Format: article
Langue:EN
Publié: Taylor & Francis Group 2017
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Accès en ligne:https://doaj.org/article/adef029fa76f4364aa7e86c9e2d5e88d
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